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Office address: 28, bulv. Drujby Narodov, Kyiv
Drujby Narodov Metro Station(2 min.)
For consultations and important questions please contact us:
For any questions or checking the status of the order, you can contact us by email: email@example.com
Opening hours: Monday – Friday, from 09:30 a.m to 08:05 p.m.
Days off: Saturday and Sunday.
Delivery in Kyiv: Monday-Friday from 10:00 a.m. to 07:00 p.m.
Shipping by Ukraine: Monday-Friday until 07:00 p.m.
International shipping: Monday-Friday until 03:00 p.m.
Terms of DELIVERY and PAYMENT see below under the map.
DELIVERY AND PAYMENT
Our company always processes your orders in time and guarantees 100% fulfillment of your order in the chosen way, according to the terms and the indicated prices.
We offer several types of delivery options:
• Courier delivery in Kyiv;
• Express delivery in Kyiv for 2 hours;
• Delivery by Ukraine – in to the one of the post offices of Novaya Pochta
• Delivery by Ukraine – in to the one of the post offices of Novaya Pochta or courier delivery (cash on delivery);
• International delivery;
Orders are processed in 1 hour and executed according to the schedule of the company on the day of order or the next business day. Courier delivery and parcel delivery are carried out every day, according to the time of ordering:
- until 03:00 p.m. - by courier in Kyiv;
- until 05:00 p.m. - by Ukraine.
- until 03:00 p.m. - International shipping.
Orders received after 03:00 p.m. are processed and delivered on the next business day.
Courier delivery in Kyiv is carried out from 10:00 a.m. to 08:00 p.m, according to the schedule of the courier. In the order note please inform us about the most convenient delivery time for you, and we will do our best to adjust the delivery schedule of our courier. If you need delivery for a certain time, please use Express Delivery. The cost of delivery in Kyiv is 49 UAH. Free shipping from 800 UAH, taking into account discounts. In case of refusal of the goods at the free delivery, the delivery must be paid according to the standard tariff.
Express delivery in Kyiv for 2 hours, is carried out on working days from 12:00 a.m. to 07:00 p.m. Acceptance and confirmation of the express order - only on working days from 10:00 a.m. to 03:00 p.m. Please note, when ordering in non-working hours, Express Delivery is not carried out.
The cost of express delivery is 80 UAH. And it is only available in the city of Kyiv (up to 3 hours to the districts of Sofievskaya and Petropavlovskaya Borshchagovka).
Novaya Pochta in Ukraine - to the post office of Novaya Pochta.
For customers who wish to save on the total cost of the order, they can fully pay for goods and delivery in the amount of 35 UAH.
Payment methods available: "Money transfer to Privat Bank card" or "Visa/Mastercard payment card payment". Sending of order is made only after receiving the payment. Delivery is carried out to the Novaya Pochta office on the next business day (Mon-Sat, except Sun), according to the delivery schedule to the offices of the company. Delay in delivery is possible due to it’s objective reasons. Pay attention! Your order is stored in the Novaya Pochta office for only 5 days, after five days the product automatically returns to us.
Novaya Pochta in Ukraine - to the post office of Novaya Pochta/address courier delivery. PAYMENT OF GOODS AND DELIVERY AFTER RECEIPT, according to the tariffs of the Novaya Pochta. You pay the invoice for back delivery charge. Payment methods available: - Payment of goods by cash on delivery, additional payment is paid for cash on delivery, the Novaya Pochta`s fare is 28 UAH + 2% of the sum of goods; - Money transfer to Privat Bank card; - Payment by Visa/ Mastercard cards, shipping is carried out only after receipt of payment.
Delivery to the post office is carried out on the next working day (Mon-Sun, except Sun), according to the delivery schedule to the offices of the Novaya Pochta. Delay in delivery is possible, for objective reasons of the company. If you choose the payment cash on delivery, you will need to additionally pay the return shipping of cash on delivery, which is 28 UAH + 2% of the sum of goods. Pay attention! Your order is stored in Novaya Pochta office for only 5 days, after five days the product automatically returns to us.
International delivery for customers in CIS countries, Europe, UAE, Middle East and other countries. We carry out sending orders by international carriers of Ukrainian Postal Service, Novaya Pochta, Most Express, by route carriers according to the carrier's tariffs. Delivery time is from 3 to 21 days. International shipping is carried out upon receipt of 100% payment. Self delivery - only for wholesale buyers.
HOW TO PAY?
Our company offers the following payment methods, you can choose any convenient for you:
Payment in cash, carried out by the courier at the time of delivery of the goods. Courier delivers you an order, you pay it in cash upon receipt of the good.
Money transfer to the PrivatBank card. Optimal solution for the cost of goods when delivered in Ukraine, since you pay only the specified amount, without hidden and additional payment.
Cash on delivery, in the office of Novaya Pochta/courier.
ONLY UKRAINE payment for goods upon receipt of goods in the offices of Novaya Pochta. Please pay attention that when choosing the payment method "Cash on delivery", the return shipping of "Cash on delivery" is additionally paid, the Novaya Pochta's rate is 20grn + 2% of the goods amount. To reduce the cost of the order, we recommend using the payment method – money transfer to the Privat Bank card.
Payment by VISA and Mastercard payment cards
, through the LiqPay payment system. Visa and MasterCard are accepted for payment. Payment by bank cards takes place in UAH without commission. To pay for the order, you will be redirected to a special secure page of the bank where you need to pay from your card. Payment services on this website are provided by Privat Bank. Your personal data security is guaranteed. The safety of your personal data is guaranteed: - compliance with international security standards for electronic payments 3D-Secure; - one-time password technology; - verified by Visa, MasterCard SecureCode certificates; - monitoring of payments 24/7 online.
MoneyGram and WesternUnion transfers
Payment for the order by international money transfer. A convenient way to pay for goods from abroad. When choosing an international delivery and transfer, you will be provided with information about the recipient, and where to send the transfer code.
Payment for the order by Bitcoin. A safe and fast way to pay for goods. When choosing an international delivery and transfer, you will be provided with information about the recipient.